Last Updated: 10/01/2019

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use the website ('Website') and the choices you have associated with your personal data.

There are three general categories of information we collect.

1.1. These are the information that is necessary for the use of the website.  

  • Account Information. When you sign up for an LocoMole Account, we require minimum information such as your first name, last name, email address, phone number and date of birth for identify verification or retrieval of password
  • Payment Information.
    • To use certain features of the website and ticketings, we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Stripe). Note that these financial information are not stored on the website.
    • You may choose to provide us with additional personal information for us to tailor a better user experience for you when you use the website. This additional information will be processed based on your consent.
  • Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Airbnb Account, respond to surveys, post to community forums, participate in promotions, or use other features of the LocoMole Platform.

Information We Collect

Third Party Services. If you link, connect, or login to your Joyscape Account with a third party service (e.g. Google, Facebook), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. You can select the type of information to be shared with Joyscape. 

How we use the information we collect

We use, store, and process information, including personal information, about you to analyse and enhance the website for a better user experience for you in a trusted and safer environment as well as to comply with our legal obligations. We also use information to inform and evaluate our outreach efforts.  

 Analyse and Enhance website. We perform analytics and conduct research to personalise your experience through more relevant search results based on your preferences shown on the website. We also send latest events that you may be interested in, support messages, updates, security alerts and account notifications to you. We process this information through our internal platform systems and do not share the personal data to any third-party. 

Inform and Evaluate Outreach Efforts. We process your personal information based on your preferences to offer you products or services that maybe of your interest. You can choose to opt-out of receiving offers or promotions from us by unsubscribing from our newsletter or making changes to your notification settings. Based on your interactions on search engines or social media, we process the information to evaluate the effectiveness of our programmes.

We may send marketing communications to your individual email address where you have consented to us doing so. Where we process your Personal Data based on your consent, you have the right to withdraw your consent at any time on the Your Account section or by using the unsubscribe function in the emails. Any withdrawal of consent by you shall not affect the lawfulness of processing based on your consent before it was withdrawn.

Information We Share

With your consent, we share your information, as described at the time of consent, such as when you authorize a third party application or website to access your Joyscape Account or when you participate in promotional activities conducted by Joyscape partners or third parties.

How We Protect the Information

We are committed to protecting the confidentiality of your information. We take reasonable measures to secure your information, including industry standard administrative, physical and technical controls. These controls include encryption, third party audits, access controls and security testing.

Joyscape Pte Ltd

UEN 201828495G | STB Agent Licence: 03215

Address: 10 Ubi Crescent Ubi Techpark Lobby E #06-85 Singapore 408564

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